Digital Transformation Consulting
Consulting that runs before a build starts: an audit of how work actually moves through your business, a technology roadmap, build-versus-buy analysis, a legacy modernisation route, and a phased plan with costs, owners, and measures attached to each step.
What we do
Process audit
How work flows today, step by step, including the manual handoffs, the workarounds, and the spreadsheet three departments quietly depend on.
Systems inventory
What you run, what each system costs, who uses it, what it integrates with, and where the same data is being maintained twice.
Technology roadmap
What to build, buy, consolidate, or decommission, and the order to do it in.
Build-vs-buy analysis
Costed both ways over three to five years, including licences, seats, implementation, and the staff hours each option adds or removes.
Legacy modernisation strategy
A staged route off constraining systems — strangler pattern, phased migration, or replacement — rather than a single big-bang rewrite.
Execution plan
Phases with sequencing, effort estimates, named owners, dependencies, and the measure that tells you each phase worked.
How the engagement runs
1. Interviews
A few hours each with the people doing the work, plus leadership sessions on where the business is heading.
2. Observation
Watching the tasks performed for real, since the handbook version and the actual version rarely match.
3. Systems and data review
Access to the tools in use, their contracts and costs, and a trace of where data enters, moves, and gets re-keyed.
4. Analysis
Quantifying the hours, error rates, and spend attached to each problem, so the priority order comes from numbers.
5. Report and walkthrough
A written report with findings, options, costs, and a phased plan, presented in person with the reasoning open to challenge.
What you get
Process maps
Current-state and proposed-state diagrams for the workflows in scope.
Costed options
Each recommendation with an estimate, a payback figure, and what it depends on.
Phased plan
Sequenced phases with owners and success measures, in a form your team can execute without us.
Vendor-neutral advice
No reseller commissions or partner incentives behind any recommendation. Where the answer is your in-house team or another vendor, the report says so.
Who this is for
Leadership teams deciding where a technology budget goes. Companies about to commit to a major build who want a second opinion first. Businesses running on legacy systems that need a route forward other than a full rewrite.
Frequently asked
How long does an audit and roadmap take?
Two to four weeks, depending on how many systems and teams are in scope.
How much of our team's time will it take?
A few hours each from the people doing the work, mostly interviews and watching tasks performed for real. Leadership usually needs two sessions. The rest is on us.
Do you only consult, or do you build too?
Both, and the consulting stands alone. If the right route is your in-house team or a different vendor, that goes in the report as the recommendation.
How is this different from a strategy deck?
Each recommendation comes with a cost, a next step, a named owner, and the measure that tells you whether it worked. Anything that can't carry those doesn't go in.
What if the audit says we don't need much?
Then you found that out for the price of an audit. It happens reasonably often, usually where a tool you already pay for was never configured properly.
Will you work with our existing vendors?
Yes. Part of the review is what your current suppliers and contracts cover, and we'll talk to them directly if that's the fastest way to get the facts.